Fees, Insurance, & FAQ’s

Frequently Asked Questions

How do we pay?

All co-pays, deductibles, and private pay fees are subject to be paid in full at the time of the service unless other arrangements have been made in advance.

The full fee for the first intake session is $200, and the full fee for a 55-minute session is $175.

Payment is accepted in the form of cash, check, or credit card (Visa & Mastercard). Regardless of your preferred payment form, we require a credit card to be on file as a contingency for late cancellations or missed sessions. As a healthcare provider, we also accept payment through a Health Savings Account (HSA) and Flexible Spending Account (FSA).

Do you contract with insurance companies?

We are committed to you & your family’s privacy, their confidentiality, and want you to have complete control over their health records. Submitting a mental health invoice for reimbursement carries a certain amount of risk to your confidentiality, privacy and future capacity to obtain health or life insurance or even a job. That is why we caution people to consider their risk to privacy prior to billing insurance for mental health services.

We are in-network with BCBS PPO insurance plans and our office bills these plans directly to the insurance. You would simply be responsible for any co-pay or unpaid services.

We can, upon request, provide you with receipts and a coded visit bill (called “super bills”) which you may submit to your insurance company for out-of-network reimbursement if you choose. We encourage you to check with your insurance regarding the specifics of your policy.

If you’d like to know your insurance coverage, please see our Client’s Guide to Verifying Insurance Coverage PDF.

What about reduced rates?

We can offer a reduced rate for those who experience financial hardship and are not covered by insurance. Your rate will be based on family income and circumstances, and can be discussed with your therapist. Please mention to our intake coordinator if you are seeking a reduced rate.

Who do I contact if I have a billing question?

Questions about your bill can be directed to our Billing Department. They can be reached by phone at (630) 797-9872 Ext.1 or through email at [email protected].

The Three “P’s” to Your First Visit!

Follow these 3 easy steps and your first visit will be as smooth as butter.

Paperwork

Make sure you have filled out all the required intake paperwork found in your client portal. We’ve streamlined the process so it’s straightforward online.

We know paperwork is frustrating, but, fill it out once and we can get to work right away!

Payment

If you haven’t entered your credit card as payment in the client portal, at the end of the session we’ll ask you to pay by credit card, check, or cash. As a healthcare provider, we proudly accept Health Savings Account (HSA) and Flexible Spending Account (FSA).

Our practice management system uses 128-bit Secure Socket Layer encryption so your payment is secure and your data HIPAA compliant.

Cedar Tree's Mission: 

There are a lot of broken families who struggle to do life well together. 

That’s why we help families create an environment where deeper connection & healing can happen.

NEW CLIENTS

(630) 937-3027

[email protected]

 

BILLING QUESTIONS

(630) 797-9872 Ext. 1

[email protected]

 

GENEVA OFFICE

2172 Blackberry Drive, Suite 202

Geneva, IL 60134

(630) 797-9872

*By Appointment Only*

 

HINSDALE OFFICE

15 Spinning Wheel, Suite 125

Hinsdale, IL 60521

(630) 797-9872

*By Appointment Only*

    Ask Us Anything!