Your First Visit
The Three “P’s” to Your First Visit!
Follow these 3 easy steps and your first visit will be as smooth as butter.
Make sure you have filled out all the required intake paperwork found in your client portal. We’ve streamlined the process so it’s straightforward online.
We know paperwork is frustrating, but, fill it out once and we can get to work right away!
If you haven’t entered your credit card as payment in the client portal, at the end of the session we’ll ask you to pay by credit card, check, or cash. As a healthcare provider, we proudly accept Health Savings Account (HSA) and Flexible Spending Account (FSA).
Our practice management system uses 128-bit Secure Socket Layer encryption so your payment is secure and your data HIPAA compliant.
Frequently Asked Questions
Do you contract with insurance companies?
We are committed to you & your family’s privacy, their confidentiality, and want you to have complete control over their health records. Submitting a mental health invoice for reimbursement carries a certain amount of risk to you or your child’s confidentiality, privacy and future capacity to obtain health or life insurance or even a job. That is why we do not directly bill your insurance.
We can, upon request, provide you with receipts and a coded visit bill (called “super bills”) which you may submit to your insurance company for out-of-network reimbursement if you choose. We encourage you to check with your insurance regarding the specifics of your policy.
If you’d like to know your insurance coverage, please see our Client’s Guide to Verifying Insurance Coverage PDF.
How do we pay?
Fees are paid in full at the time of service. Payment is accepted in the form of cash, check, or credit card (Visa & MasterCard). As a healthcare provider, we accept Health Savings Account (HSA) and Flexible Spending Account (FSA).
What about a sliding fee scale?
We do offer a sliding fee scale based on family income and circumstances, which we will be happy to talk to you about when you give us a call.